Voximus Audio
Legal

Privacy Policy

DRAFT. Must be reviewed by a lawyer and completed (every highlighted placeholder) before launch.

Effective [[EFFECTIVE DATE]]

Who is responsible

Vox Samples Pty Ltd, [[POSTAL ADDRESS]], is the controller of the personal data described here. Contact: support@voximusaudio.com. [[EU/UK REPRESENTATIVE, if required]]

What we collect

  • Account and billing: your email address, billing name and address, tax ID (if you give one), and subscription status. Card details are collected by our payment processor; we never see your full card number.
  • Licence and devices: your licence key, and for each computer you activate: a device identifier generated by the Software, the computer name, operating system and app version, and when it was first and last seen.
  • Emails you ask for: if you ask us to email you a download or sign-in link, your email address, and whether you opted in to product news.
  • Technical logs: IP addresses and request details in our server logs, kept for security and abuse prevention.
  • Your sounds and prompts: generated on your computer and stored there. We do not receive them. [[CONFIRM whether the app sends usage statistics; if so, describe them here]]

Why we use it (and our legal basis)

  • To sell and run your subscription, issue and check your licence, and deliver model downloads (performance of our contract with you).
  • To send transactional emails: your licence key, sign-in links, billing notices (contract).
  • To prevent fraud and abuse, such as licence sharing (legitimate interests).
  • To keep tax and accounting records (legal obligation).
  • To send product news, only if you opted in (consent; unsubscribe at any time).

Who we share it with

Service providers that process data on our behalf: our payment processor, our email delivery provider, our hosting, content-delivery and file-storage provider, and our database provider. [[LIST PROCESSORS BY NAME if your counsel requires it]] We do not sell your personal data.

International transfers

Our providers may process data outside your country, including in the United States. Where required, transfers are covered by appropriate safeguards such as standard contractual clauses.

How long we keep it

Account, licence and device records: while your subscription is active and for [[N]] years after, for support and legal claims. Billing records: as long as tax law requires. Server logs: up to [[N]] days. Download-link requests: up to [[N]] months, or until you unsubscribe.

Your rights

Depending on where you live, you can ask to access, correct, delete or export your data, object to or restrict processing, and withdraw consent. Email support@voximusaudio.com. You can also complain to your local data protection authority.

Cookies

This website uses no advertising or analytics cookies. [[UPDATE if you add analytics or ad pixels]] Checkout pages run by our payment processor may use cookies needed for payment and fraud prevention.

Children

Voximus is not directed at children under [[13/16]].

Changes

We will post updates here and email you about material changes.